Cookie Policy
1. What Is A Cookie?
In addition to cookies, similar technologies may be used such as tracking pixels, local storage or third-party scripts that function in an analogous way. In this policy, the term "cookie" refers to all these technologies.
2. Types Of Cookies We Use
Category 1 — Strictly necessary cookies (without consent)
These are essential for the basic functioning of the website and the Interactive Map. Without them, the site cannot function correctly. They do not require your consent in accordance with article 22.2 of the LSSICE.
|
Name |
Provider |
Purpose |
Duration |
Requires Consent? |
Type |
|
cookieconsent_status |
Explore Mallorca |
Stores the user’s cookie preferences to avoid showing the banner again |
1 year |
No ✓ |
First-party |
|
PHPSESSID / session |
Explore Mallorca |
Maintains the user session while browsing the site (authentication, cart) |
Session (deleted when the browser is closed) |
No ✓ |
First-party |
|
__stripe_mid |
Stripe |
Fraud prevention and security during the payment process. Necessary for Stripe functionality |
1 year |
No ✓ |
Third-party (EU) |
|
__stripe_sid |
Stripe |
Secure payment session identification |
30 minutes |
No ✓ |
Third-party (EU) |
|
zm_session / zm_auth (u equivalentes de Zonemaps) |
Zonemaps / Zoneatlas Oy |
Authentication and session maintenance in the Interactive Map (map.exploremallorca.es) |
Session |
No ✓ |
Third-party (EU) |
|
session_id |
Odoo S.A. (Bélgica) |
Authenticates the user and maintains the active session when interacting with forms or Odoo services integrated into the site (e.g. newsletter subscription) |
Session (deleted when the browser is closed) |
No ✓ |
Third-party (EU) |
Category 2 — Analytical cookies (require consent)
These allow us to measure and analyse the use of the website in order to improve its functioning and content. All information is treated in aggregate form and with anonymised IP.
Name |
Provider |
Purpose |
Duration |
Requieres consent? |
Type |
|
_ga |
Google Analytics (GA4) |
Distinguish unique users of the website. Register an anonymous identifier |
2 years |
Yes ✓ |
Third-party (EU/US) |
|
_ga_XXXXXXXX |
Google Analytics (GA4) |
Maintains the analytics session status and records browsing data |
2 years |
Yes ✓ |
Third-party (EU/US) |
|
_gid |
Google Analytics (GA4) |
Distinguishes users. It is used to calculate daily visit and session data |
24 hours |
Yes ✓ |
Third-party (EU/US) |
|
_gat / _gat_UA-* |
Google Analytics (GA4) |
Limits the rate of requests to the Google Analytics server (throttling). Reduces the volume of data sent |
1 minute |
Yes ✓ |
Third-party (EU/US) |
|
_gac_* |
Google Analytics (GA4) |
Tracks the activity of marketing campaigns linked to the Google Analytics account. It is triggered when a user arrives via a URL containing UTM parameters |
90 days |
Yes ✓ |
Third-party (EU/US) |
|
utm_campaign · utm_source · utm_medium |
Odoo S.A. / propio |
They track the campaign parameters included in the landing page URL (e.g. newsletter, social media) to attribute the source of the visit. These are managed by Odoo when the user arrives via a campaign email |
30 days (or session duration) |
Yes ✓ |
Third-party (EU) |
|
op_* (OpenPanel) |
Zonemaps / Zoneatlas Oy |
Anonymous analytics from the Interactive Map to optimise performance. It does not identify the visitor |
Session / according to configuration |
No ✓ |
Third-party (EU) |
Category 3 — Affiliate and conversion tracking cookies (require consent)
These are installed when the user clicks on an affiliate link included on our website or in the Interactive Map. They allow affiliate platforms (such as Tiqets) to identify that the purchase was referred by Explore Mallorca and calculate the corresponding commission.
|
Name |
Provider |
Purpose |
Duration |
Requires Consent? |
Type |
|
tiqets_affiliate_id / _tq_* (u equivalentes) |
Tiqets International B.V. (Netherlands) |
Affiliate conversion tracking. It records that the user accessed Tiqets from a link on Explore Mallorca |
30 days (according to the Tiqets affiliate program) |
Yes ✓ |
Third-party (EU) |
|
Cookies from other affiliate platforms |
Other activity platforms in Mallorca |
Affiliate conversion tracking. The specific names depend on each platform. |
Variable (according to each platform) |
Yes ✓ |
Third-party |
Category 4 — Preference cookies (may require consent)
These remember your browsing preferences to improve your experience on subsequent visits.
|
Name |
Provider |
Purpose |
Duration |
Requires Consent |
Type |
|
lang_pref / locale (u equivalentes) |
Explore Mallorca |
Save the language selected by the user to keep it for future visits |
1 year |
No ✓ |
First-Party |
|
frontend_lang |
Odoo S.A. (Belgium) |
Remember the user's preferred language when interacting with Odoo components integrated into the site (newsletter subscription form, etc.) |
Session / 1 year |
No ✓ |
Third-party (EU) |
3. Summary: Which Cookies Require Your Consent?
Category |
Is consent required? |
Can you turn them off? |
Strictly necessary |
No — always active |
No (they are essential for the system to function) |
Analytics (GA4, UTM/Odoo) |
Yes — but only if you agree |
Yes — by opting out in the cookie panel or in your browser |
Membership (Tiqets and others) |
Yes — but only if you agree |
Yes — by rejecting them in the cookie panel |
Preferences |
No — they do not identify the user |
Yes — by configuring your browser |
4. How To Manage and Deactivate Cookies
When you access our website for the first time, you will see a cookie banner that will allow you to accept or reject each category individually. You can change your preferences at any time by clicking on the "Manage cookies" link available in the footer of the website.
Important (AEPD 2023): the "Reject all" button is equally visible and accessible as the "Accept all" button. Rejecting non-analytical and non-affiliate cookies does not limit your access to the website content.
4.2 Browser settings
You can also manage or delete cookies directly from your browser settings. Please note that deactivating certain cookies may affect the functioning of the website or the Interactive Map. Below you will find direct links to instructions for the most common browsers:
Browser |
Instructions for managing cookies |
Instructions for browsing in private mode |
|
Google Chrome |
||
|
Mozilla Firefox |
||
|
Safari (Mac/iOS) |
||
|
Microsoft Edge |
support.microsoft.com/es-es/microsoft-edge/examinar-inprivate |
4.3 Google Analytics specific opt-out
If you wish to prevent Google Analytics from collecting data about your browsing on all websites that use it, you can install the official Google Analytics opt-out browser add-on, available at:
https://tools.google.com/dlpage/gaoptout
4.4 Affiliate cookie opt-out (Tiqets)
If you wish to manage the cookies installed by Tiqets when you access their links from our site, you can consult and manage your preferences directly at:
https://www.tiqets.com/en/privacy-policy/
5. Third-Party Cookies And Their Policies
|
Supplier |
Headquarters |
Privacy Policy |
Cookie Policy |
|
Stripe |
Stripe Payments Europe, Ltd. (Ireland, UE) |
||
|
Odoo S.A. (newsletter) |
Odoo S.A. (Belgium, UE) |
||
|
Google Analytics GA4 |
Google Ireland Ltd. / Google LLC (Ireland / EEUU) |
||
|
Zonemaps (Zoneatlas Oy) |
Zoneatlas Oy (Finnland, UE) |
Ver política de privacidad de Zoneatlas Oy |
|
|
Tiqets |
Tiqets International B.V. (Netherlands, UE) |
||
|
OpenStreetMap |
OpenStreetMap Foundation (United Kingdom) |
Ver política de privacidad de OpenStreetMap |
|
|
MapTiler |
MapTiler AG (Switzerland) |
6. Legal Basis for the Use Of Cookies
The use of cookies in Spain is regulated mainly by article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), in relation to Regulation (EU) 2016/679 (GDPR) and Directive 2002/58/EC (ePrivacy Directive).
In accordance with the Guidelines on the use of cookies of the Spanish Data Protection Agency (AEPD, updated version 2023):
- Strictly necessary cookies can be installed without the user's prior consent, under article 22.2 LSSICE.
- Analytical, affiliate and preference cookies require the free, specific, informed and unambiguous consent of the user, obtained through the cookie management panel.
- Consent given may be withdrawn at any time with the same ease with which it was granted.
- Access to the website is not blocked for rejecting non-necessary cookies (prohibition of cookie walls).
7. Updates To This Policy
8. Contact
If you have any questions about the use of cookies on our websites or about how to exercise your rights in relation to them, you can contact us at:
- General enquiries about cookies: info@exploremallorca.es
- Technical issues or complaints: support@exploremallorca.es · www.exploremallorca.es (ticket system)
- Exercise of GDPR rights: sebastiano@exploremallorca.es
This Cookie Policy should be read together with the Privacy Policy and the Legal Notice of Explore Mallorca, available at www.exploremallorca.es.